Most frequent questions and answers

Your dog should be approximately less the 14Kg in weight and no more then 170mm across the Hind quarters.

It will take a little practise to get your furry riding but if you find we’re not a match, that’s fine. Simply email us as soon as possible (within 30 days). See returns policy for more details.

Whether you’ve got a step-through bike or a mens bike, the space between the seat post to handlebar post is what matters.

A measurement of 48.5 cm from the Seat Post to Handle bar post is required
for us to be a match.


If so, you will need to replace the carbon fiber seat post with aluminium or a steel seat post.

If you plan to share your Dinkydog Carrier with other bikes in your household, then YES an additional mounting bracket will be handy and make life easier for you.

Otherwise for solo use, the mounting bracket included in the kit is sufficient.

The adjustable paw rest locks into 3 different positions, for your dogs posture and comfort.

** Toilet roll not included! 😀

Ideal for little guys comfort and viewing pleasure.


Dinky Dog cushion and booster seat

Install your Dinky Dog Carrier in 3 easy steps. Click on the image below.
Alternatively, head over to the installation page and watch a live demo.

If you aren’t satisfied with your purchase, Dinky Dog offers a 14 day money back guarantee provided the goods are returned in their original packaging and condition. The customer must cover the cost of return shipping.

If you want to return the goods to us, you must firstly notify us within 14 days of receiving the goods by email to sales@dinkydog.com.au

Please note that, shipping costs will not be refunded.

Deliveries are normally received within 5-7 working days, depending on your location within Australia/New Zealand.

Note: Due to the COVID-19 Pandemic delivery times through Australia Post have increased.

– Regular Post delivery times are currently between 10-14 working days

If you have any further questions please do not hesitate to contact us. We would love to hear from you and answer any unanswered questions you may have. There’s no such thing as silly questions. Our Dinky Dog phone line is open and ready to take your enquiry. Call us on 0422 927 640 or email sales@dinkydog.com.au