fbpx
FAQ

Will Dinkydog Carrier suit my Dog?

Your dog should be approximately less the 14Kg in weight and no more then 170mm across the Hind quarters.

It will take a little practise to get your furry riding but if you find we’re not a match, that’s fine. Simply email us as soon as possible (within 30 days). See returns policy for more details.

 

Will Dinkydog Carrier suit my Bicycle?

Whether you’ve got a step-through bike or a mens bike, the space between the seat post to handlebar post is what matters.

A measurement of 48.5 cm from the Seat Post to Handle bar post is required
for us to be a match.

 

PLEASE NOTE: DINKYDOG CANNOT BE MOUNTED ONTO CARBON FIBER BIKES. 

If so, you will need to replace the carbon fiber seat post with aluminium or a steel seat post.

Do I need to order an Additional Mounting Bracket?

If you plan to share your Dinkydog Carrier with other bikes in your household, then YES an additional mounting bracket will be handy and make life easier for you.

Otherwise for solo use, the mounting bracket included in the kit is sufficient.

Adjustable Paw Rest

The adjustable paw rest locks into 3 different positions, for your dogs posture and comfort.

** Toilet roll not included! 😀

Booster seat and Cushion

Ideal for little Guys comfort and viewing pleasure.

Dinky Dog cushion and booster seat

Installation Guide

Install your Dinky Dog Carrier in 3 easy steps. Click on the image below.
Alternatively, head over to the installation page and watch a live demo.

Returns Policy

If you aren’t satisfied with your purchase, Dinky Dog offers a 14 day money back guarantee provided the goods are returned in their original packaging and condition. The customer must cover the cost of return shipping.

If you want to return the goods to us, you must firstly notify us within 14 days of receiving the goods by email to sales@dinkydog.com.au

Please note that, shipping costs will not be refunded.

Left with unanswered questions???

If you have any further questions please do not hesitate to contact us.

We would love to hear from you and answer any unanswered questions you may have.

There’s no such thing as silly questions.
Our Dinky Dog phone line is open and ready to take your enquiry.

Call us on 0422 927 640 or email sales@dinkydog.com.au